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Workflows

Workflows define ordered sequences of tasks that can be applied to jobs. When a workflow is started on a job, its tasks are added in order, giving the team a structured checklist to follow as work progresses.

Workflows list

The workflows list shows all workflows in a searchable grid. Use the Search field to filter by name or description, and the Show inactive toggle to include inactive workflows.

Workflows list
ColumnDescription
OrderThe workflow's position in the list. Workflows are displayed in this order when applied to a job.
Workflow nameThe name of the workflow.
DescriptionA brief description of the workflow's purpose.
ActiveWhether the workflow is currently active.
Show inactiveToggle
Includes inactive workflows in the grid.

Reordering workflows

Click Reorder in the toolbar to open the reorder dialog. Only active workflows are shown. The order set here determines the sequence in which workflows are listed when applied to a job.

Reorder workflows dialog
Drag to reorderAction
Drag any workflow row to its new position in the list.
Reset orderAction
Discards any unsaved drag changes and returns the list to the previously saved order.
Save orderAction
Saves the current drag order to the system.

Creating a new workflow

Click New to open the workflow editor dialog.

Creating new workflow

Workflow details

FieldDescription
Workflow nameThe name displayed throughout the system when this workflow is referenced.
DescriptionAn optional description of the workflow's purpose.
ActiveToggle
Controls whether the workflow is available to apply to jobs.

Choosing tasks

The Tasks panel lists the tasks currently assigned to this workflow in order. Each row shows the task number, name, and description. The Offset days field on each row sets the number of days after the workflow starts that the task's due date is set.

ActiveToggle
Controls whether this task is enabled within the workflow.
Drag to reorderAction

Drag any task row to the desired position. A Drag to reorder hint appears above the list when there are two or more tasks in the workflow.

Remove taskAction
Click the button on a task to remove it from this workflow. This does not delete the task definition itself.

Click Choose tasks when no tasks have been added yet, or + Add tasks to add more, to open the task picker.

Add task to workflow

The left panel lists all available tasks. Use the filter field to narrow the list, then click the button to move a task to the right panel. Tasks in the right panel can be reordered by dragging and given an Offset days value before confirming. Click Add tasks to append them to the workflow.

info

A task configured to start this workflow cannot be added to it, as it would create a circular reference.

Managing workflows

NewAction

Click New in the toolbar to open the workflow editor with blank fields.

EditAction
Double-click a row or click the button to open the workflow editor pre-filled with that workflow's details.
CloneAction
Click the button to open the workflow editor pre-filled with the original's details. The name is prefixed with "Copy of".
DeleteAction
Permanently removes a workflow from the system.